From e23ac9c324fd03d9bc1474023a58fc95fed6b7e0 Mon Sep 17 00:00:00 2001 From: Kala Forsythe Date: Mon, 8 Dec 2025 10:30:30 +0800 Subject: [PATCH] Add Outlook stuck in an MFA loop Software & Applications --- ...n-an-MFA-loop-Software-%26-Applications.md | 29 +++++++++++++++++++ 1 file changed, 29 insertions(+) create mode 100644 Outlook-stuck-in-an-MFA-loop-Software-%26-Applications.md diff --git a/Outlook-stuck-in-an-MFA-loop-Software-%26-Applications.md b/Outlook-stuck-in-an-MFA-loop-Software-%26-Applications.md new file mode 100644 index 0000000..6509618 --- /dev/null +++ b/Outlook-stuck-in-an-MFA-loop-Software-%26-Applications.md @@ -0,0 +1,29 @@ +Content
+ + + +Also, at the time, that user did not have MFA turned on. In the instances that this occurs the effected user is not new to MFA but has been running it for at least months. The problem appears to randomly affect users (I’ve had it affect myself once too), and the only solution appears to one of (or a combination of) the options in the OP. Out of 140 staff the problem seems to occur once every 2-3 weeks on average. + + + +Additional resources + +This is now the 2nd machine that presents the same issue. I have a valid MS 365 subscription that includes 5 device licenses. On the main machine where I have been using the suite, now my account is deactivated and if I try to authenticate, it looks like it works but then get the "Fix", "Authenticate", "Activate" or "Resolve" buttons, all of which do nothing. I checked my MS account info page, subscription is fine. I had this exact issue on another machine, that after 2.5 hours on the phone with MS support (via Zoom), the solution was to uninstall MS Office 365 and reinstall it. + + + +Microsoft Office 365 Endless Authentication Loop Issue + +Native IOS and Android Mail apps will require the APP password or users can use Outlook for IOS/Android which is Modern Auth aware.We’ve got a support case opened with Microsoft on this one but it’s been open for about 3 months.There doesn’t appear to be any pattern to the issue occurring or the problem being limited to any specific computer or user.We are looking at using conditional access policies where a user with a Domain joined PC is not prompted for MFA.I checked my MS account info page, subscription is fine.The user could use the Windows mail and calendar apps but Outlook wouldn’t connect and kept prompting for a password.I disabled the Zoom and Adobe PDF plugins and it stopped prompting me immediately. + +In each case the fix has either been one of the above items or a combination of them. There doesn’t appear to be any pattern to the issue occurring or the problem being limited to any specific computer or user. By chatting and providing personal info, you understand and agree to our Terms of [connection status shows disconnected](https://www.bondhuplus.com/read-blog/274566_inbox-repairscanpst-exe-tool-for-outlook-2019-2016-2013-2010-and-lower-versions.html) Service and Privacy Policy. I disabled the Zoom and Adobe PDF plugins and it stopped prompting me immediately. My client’s Outlook will only continuously ask for the password after MFA is enforced and Office.com has been logged in. It would be nice if it distinguished between your password and the app password. + +Outlook stuck in an MFA loop + + + +I do NOT have this issue with the other laptop, an iPad, a MacBook Pro and [Troubleshoot Office 365 Sync and Login Issues](https://git.epochteca.com/latricea71079/outlook-ost-vs-pst-repair2019/-/issues/3) tablet. So figuring that was the same issue here, I did the same thing. I'm also getting Error 29, which the MS support rep couldn't explain to me. I even tried disabling my anti -virus while authenticating, that didn't work. + +Outlook 365 Password Prompt Issue on Windows Desktop + +You can reply to reactivate the question if you decide you want to continue. Let's [Fix Outlook and Office365 Sync Issues](http://boiler.ttoslinux.org/zoe29x23732362) start by answering a few simple questions to understand the problem. We have been experiencing the exact same issue for months now. I experience the issue myself as well, every once in a while. On the off chance that none of these things solve this issue for you, please contact our support team at \ No newline at end of file